2048 Apex Support

Welcome! We're here to help you get the most out of your game.

Frequently Asked Questions (FAQ)

How do I play the game?

The goal is to reach the 2048 tile. Swipe Up, Down, Left, or Right to move all tiles on the grid. When two tiles with the same number touch, they merge into one tile with double the value!

How is the score calculated?

Your score increases by the value of the new tile created from a merge. For example, when two '16' tiles merge to form a '32', your score increases by 32 points.

What is the "Undo" button for?

Made a mistake? The "Undo" button allows you to revert your last move. You can get free "Undo" charges by watching a short video ad or by purchasing the "Apex Pack".

I purchased the "Apex Pack" but it's not working. What do I do?

Sometimes there can be a delay with the App Store. Please try pressing the "Restore Purchases" button in the game's settings menu. This should sync your purchase with the device.

Privacy Policy

We take your privacy seriously. Our game, 2048 Apex, does not collect any personally identifiable information. We do not track your location, name, or email address.

We use Google AdMob to serve ads, which may collect anonymous data to provide personalized advertising. For more information on what they collect, please see their own privacy policy. Our "Apex Pack" purchase is processed securely through the Apple App Store.

Contact Us

Have a question that wasn't answered here? Found a bug? Have a suggestion to make the game better? We'd love to hear from you!

The best way to reach us is by email. We do our best to reply to all inquiries within 48 hours.

Email Support